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Customer Support

Ways to Connect

At Spalls of Skegness, we are always happy to help you find the perfect gift for your loved ones. Our friendly customer service team is available to assist you in any way possible.

Live Chat

Weekdays 10am to 4pm

Send Us a Message

Call 01754 765387

Weekdays 10am - 4pm

Contact Us

At Your Service

If you have any questions or concerns, please fill out the form below and we will get back to you as soon as possible.

Thank you for choosing Spalls of Skegness!

Thank You For Contacting Us!


Store Locator

Why not visit us and discover the perfect gift for any occasion.


Frequently Asked Questions

Have a question? Check out our FAQs below. If you still need assistance, please don't hesitate to contact us and we'll be more than happy to help.

  • What age group is the toy suitable for?
    Our toys are labelled with age recommendations to help you find the perfect match for the child's developmental stage. If you need further assistance, feel free to ask our staff for personalised recommendations.
  • Are the toys in your store safe and compliant with relevant regulations?
    Absolutely! We prioritise safety and only offer toys that meet or exceed industry standards and regulations. Rest assured; your child's safety is our top concern.
  • Can I check the availability of a specific toy before visiting the store?
    Yes, you can! You can call our store (01754 765387) or check our website for real-time inventory information. If a particular item is out of stock, we can also assist you in finding suitable alternatives.
  • What is your return policy?
    We have a 14-day return policy for unused and unopened items. Please ensure you have the original receipt, and we'll be happy to process a return or exchange. Feel free to contact our customer service for more details.
  • Can I return an item if it's unused and has the original packaging, even if I changed my mind?
    Certainly! We accept returns within 14 days for unused and resalable items with the original packaging. You would be responsible for the return postage, but as long as you have the receipt, we can process the return or offer an exchange. If you have any concerns, please contact our customer service for assistance.
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